Delete your FlyTimeLog account or data

How to request deletion

1. Email [email protected] with the subject “FlyTime account deletion request.”
2. Send the request from the email linked to your FlyTimeLog account. If you signed in with Apple or Google, state which provider you used.
3. We will verify account ownership before deletion and confirm when the request is complete.

Do not send your password, Apple or Google password, airline password, or MFA code. FlyTimeLog support will never ask for them.

Delete selected data without deleting your account

You can delete individual logbook records in the app where a delete control is available. For other supported records:

1. Email [email protected] with the subject “FlyTime data deletion request.”
2. Send the request from the email linked to your FlyTimeLog account and identify the records or date range you want deleted.
3. State that you want to keep your FlyTimeLog account active. We will verify ownership and confirm which records can be deleted.

A verified request may cover selected logbook entries, schedules, roster imports, review drafts, OOOI captures and attachments, paper-logbook scan pages and recognition candidates, qualifications, credentials, People directory entries, saved groups, reports, or exports. Archiving a People entry in the app is reversible and is not permanent deletion; identify the directory entry in a verified data-deletion request if you want it permanently deleted while keeping the account. Records that must be retained temporarily for security, fraud prevention, legal compliance, or encrypted backup rotation follow the limited-retention terms below.

Data deleted

A verified account-deletion request covers:

• Your FlyTimeLog user account, identities, and active sessions.
• Profile, preferences, qualification, and credential records.
• Active and archived People directory entries and their audit history.
• Logbook entries, schedules, roster imports, and review drafts.
• OOOI captures, paper-logbook scan pages, recognition candidates, submitted attachments, and extracted data.
• Saved groups, generated reports, exports, and account audit data.

Timing and limited retention

We normally complete a verified request within 30 days. Limited data may remain temporarily where required by law, needed to prevent fraud or abuse, or present in encrypted backup rotation. Retained material is not used to operate an active FlyTimeLog account and is removed when the applicable obligation or backup period ends.

한국어 안내

FlyTimeLog 계정 전체를 삭제하려면 계정에 연결된 이메일에서 [email protected]으로 제목을 “FlyTimeLog account deletion request”로 보내 주세요. 계정은 유지하고 일부 기록만 삭제하려면 제목을 “FlyTimeLog data deletion request”로 쓰고 삭제할 기록 또는 기간을 함께 알려 주세요. 동료 관리에서 보관한 항목은 복원 가능한 상태이며 영구 삭제가 아닙니다. 계정 삭제에는 활성 및 보관된 동료 정보와 감사 이력이 포함됩니다. 일부 데이터 삭제 요청에는 종이 로그북 스캔 페이지와 인식 후보도 포함할 수 있습니다. 본인 확인 후 통상 30일 이내에 처리 결과를 안내합니다. 비밀번호나 MFA 코드는 보내지 마세요.